Carnegie
Mellon University
How do I request more attempts on an assignment?

Applies to: Students taking an Academic Course

When you submit an assessment, the resulting document is called an attempt. Some assessments (and instructors) allow you to submit multiple attempts for a given assessment. Some assessments (and instructors) allow you only one attempt per assignment.

There may be times when you accidentally submit an assignment or experience a technical problem during the submission of an assignment.

Step by step

  1. Click the Help button in the top right corner of the page. Give as much detail as possible regarding the error or problem encountered. This could include:
    1. Screen shot of the page
    2. Exact time error occurred
    3. Steps taken just before error occurred
    4. Any other pertinent details
  2. Contact your instructor right away. Give them specific information regarding the nature of the error, problem or mistake.
  3. Your instructor may choose to either delete your submitted attempt and let you re-do the assignment, or contact OLI Help for assistance.